Choose and Book




We are often surprised how few patients realise they can visit St Hugh’s as an NHS patient. You can also use the national electronic referral service to choose a suitable date and time, and can select any hospital in England that is funded by the NHS, which includes NHS and some independent hospitals.

Choose St Hugh’s


If you’ve been referred or are going to be referred to a hospital for a treatment by your GP then you need to know about the Choose and Book scheme.


St Hugh’s Hospital is part of a UK-wide initiative called Choose and Book, which allows patients to select where they would like to receive their treatment at a time that is convenient for them.


Choose and Book offers greater flexibility for patients to select the right healthcare provider for their specific needs. If location or transport is an issue, it’s great to know that you’re able to select a hospital or clinic close to home.


You can also book your appointment at a time to suit you which is ideal if you have to juggle work, childcare or looking after elderly relatives.


You can even check the status of your referral and change or cancel an appointment easily online or by phone.


How to Make a Choose and Book Appointment?


Once you’ve been referred for treatment by your GP, if it’s convenient, you can book your appointment before your leave the practice. If you need to consult your diary or would like time to consider your options, you will be sent an appointment request letter so you can book an appointment at a later date.

For more information download our Choose an Book guide here………….

You can select St Hugh’s as your chosen provider for a range of procedures.


Download our Choose and book guideline here




GP Information


When referring a patient to St Hugh’s Hospital please outline to them that the time from the referral by you to treatment at St Hugh’s will be no more than 18 weeks. Your patient must be prepared to attend outpatient appointments, diagnostic tests and admission to hospital for treatment within this time.


If your patient is going away for three or more weeks and their condition is not urgent, please consider referring them on their return. Patients that make themselves unavailable within the timeframes or do not attend their appointments will be discharged back to your care.


Please ensure the following information is included when referring your patient:


  • Full practice information including full postal address and surgery practice code
  • Patient’s full name and contact information (including daytime and evening contact numbers)
  • NHS number
  • Diagnostic test results (if necessary)
  • Relevant medical history


99.3% of our patients would recommend us to their friends or family


92.9% of our patients rate the overall experience as excellent


If you have any queries or would like to make an appointment call the Choose and Book team on 01472 251100 and select extension 3307 or 3349.



Get in touch