Do I need medical insurance to access Santa Maria’s facilities?

No. We offer special prices for patients funding their own treatment. More details can be found in our costs section.

Has Sancta Maria hospital had any known cases of MRSA?

No. There have been no known cases of MRSA at Sancta Maria Hospital. We routinely screen patients for MRSA prior to admission and follow strict hygiene procedures. The use of single or low occupancy rooms also minimises any risks.

I have been asked whether I would like to be treated at Sancta Maria Hospital under the NHS. How does this work?

On occasion, in order to cut waiting times, NHS patients can receive their treatment in private hospitals.

Does the standard of care provided to private and NHS patients differ?

No. The care provided by Sancta Maria Hospital is of the same high standard, regardless of who is paying for the treatment. There may, however, be differences in the non-clinical facilities provided.

Are there any types of surgery that the Sancta Maria Hospital does not perform?

We do not currently perform heart surgery or provide cancer treatment.

Can Sancta Maria’s services be accessed by children?

We can only treat children over the age of 3 years.

What should I bring with me when being admitted?

We would recommend that all patients bring night clothes, dressing gown and slippers. We do provide soap and shampoo but suggest you bring with you any other toiletries you may require during your stay. Please do not bring any valuables with you.

What is the hospital’s smoking policy?

The hospital operates a no smoking policy.

When are visiting times?

Visiting times are between 10.00 – 12.00 and 15.00 – 20.00. Telephone enquiries are welcome at any time.

Do I have to be insured?

No. Sancta Maria welcomes those who do not have private medical insurance, or whose insurance does not cover the treatment they need.

How do I arrange one-off private treatment?

Simply call us on 01792 479040 and ask about an initial consultation. Staff will also be able discuss costs and payment options.

How do I choose a consultant?

Simply call us on 01792 479040 and ask about an initial consultation. Talking to your GP is often the first route to choosing a consultant.

If you wish to choose a consultant yourself, this is also possible. You can either get a recommendation from friends and family or use our consultant search to view profiles of consultants working at Sancta Maria. For most treatment, you’ll need a GP referral letter to prior to your first appointment will also be able discuss costs and payment options.

Will I see the same consultant every time?

Yes. Whenever possible the same consultant will care for you from the first appointment through to any follow up care.

As a self-pay patient, will I have a single room?

The privacy and dignity of our patients is always a priority. Our inpatients are usually allocated a single room. All rooms are equipped to a high standard and most have en-suite facilities.

How can I pay?

Full payment is required before your admission date. Cash, cheque and all major credit cards are accepted.

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