Patient Stories



The comments you provide about your visits to our hospital are a valuable and important source of feedback, to which we are committed to listening and acting upon. They provide an opportunity for us to examine our services and clinical practices and ensure the quality of services we offer to all our patients remains as high as possible.

To help us with that ongoing evaluation, Sancta Maria Hospital asks all patients to complete a patient satisfaction questionnaire.

Here are some testimonials from recent patient experiences.

On a personal level I very much doubt if your services can be improved. 7 weeks from seeing GP to having had inguinal hernia repair.

Mr John Rees

I would like to thank Mr Evans, the nurses, catering staff plus all the others who cared for me so well and thoroughly. I could not have received better attention.

Mrs Muriel Edwards

Fantastic staff, all round very welcoming and friendly.  The bedroom and bathrooms are immaculate. Attention to cleanliness is brilliant. The area the hospital is based is very quite and private – no noise from main roads or people passing by. Visitors are very considerate too. Food is fantastic. Thumbs up to the cook.

Sammie Louise, Pontypool

Cannot recommend enough, Mr Boyce and his staff were very professional and friendly and could not do enough to help

Lesa Hitchings

Amazing staff. Love them, been so good to me. Felt like a million dollars every time I went there

Christine Davies, Swansea

All round excellent!

Sheila Curtis

Staff all very kind , professional and attentive . Made a difficult time bearable – the food was excellent too – Diolch yn fawr , thanks.

Alison Maddocks

Brilliant Hospital who take pride in taking care of their patients. I’ve had 3 operations there and they’ve always been fantastic.

Sophie Travers, Caerphilly

All staff are friendly, and they make you feel welcome.

Michelle Watson, Cardiff

Make you feel very welcome as you come through the door and are very kind and helpful.

Keren Arnold

Fantastic people – everyone is so caring, a pleasure to stay.

Sam Marvin, Neath

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